Privacy Policy
Fastlane Performance is committed to protecting your personal information and respecting your privacy in compliance with South African data protection laws (POPIA).
1. Information We Collect
We collect personal and vehicle details when you submit a quote request, contact us via WhatsApp, or use our workshop services. This includes your name, contact details (phone number, email), vehicle make, model, year, mileage, VIN, and service notes.
2. How We Use Your Information
Your information is used strictly to provide accurate service quotations, schedule repair appointments, communicate repair updates, verify vehicle warranty conditions, and deliver quality automotive customer support.
3. Communications & WhatsApp
When you initiate a quote or booking through our website, details are processed to generate a WhatsApp message. By contacting us via WhatsApp or phone, you consent to receiving operational communications regarding your vehicle service or inquiry.
4. Cookies & Analytics
Our website uses standard analytics tools (such as Google Tag Manager and Meta Pixel) and technical cookies to measure website traffic, improve user experience, and optimize site functionality. You can manage or disable cookies through your browser settings.
5. Information Sharing
We do not sell, rent, or trade your personal information. Information may only be shared with authorized third-party service providers (such as parts suppliers or warranty assessors) strictly when necessary to fulfill your vehicle repair requirements.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal and vehicle data against unauthorized access, loss, alteration, or misuse.
7. Your Rights & Contact Us
You have the right to request access to, correction of, or deletion of your personal data held by Fastlane Performance. For any privacy inquiries, please contact us via the contact form or phone number provided on our website.
